Services

Computer Services:
We provide troubleshooting and/or repairs of your computer hardware & software, upgrades, installs or other problems. We also provide can provide advice on how to keep your computer running smoothly, and assist you with setting up preventative maintenance tasks. Call for our special price for a PC cleaning & tune-up special!

Purchasing Assistance:
We provide computer purchasing assistance for all brands of computers, and are currently a referral agent for the HP and Compaq brands.

Anti-Virus, Pop-ups, SpyWare:
We provide installation and configuration assistance for your anti-virus software to help protect your emails and file downloads. We can assist you in configuring your software to automatically run a system scan, and automatically update the anti-virus definition (DAT) files. We also provide pop-up ad and spyware removal services.

Internet Filtering (Parental Controls):
The Internet is a great resource for kids, but as a parent, you are also interested in protecting your children from inappropriate material. You want to be sure they can’t access undesirable material either on the web, in chat rooms or via email. Also, you might want to consider limiting the time and hours of the day that your child can use the internet. We offer many internet filtering solutions can help with all of this and more. Once we protect your PC, you can feel safer about your kids being online.

Network Services:
Home office or small office networking services, including firewalls, routers, hubs, switches, cabling, etc. Share your high-speed internet connection (Roadrunner or LightningLink) with other computers in your house or office. Install a hardware and software firewall to protect your data from online hackers. Configure your networking components to share your files and printers. We also specialize in wireless network installation and configuration.

Web Site Consulting:
We provide a full range of web site development services, from design to hosting. We can assist you with choosing the right domain name for you or your business, and we can also register your domain name for a very low fee. In addition, we provide training on HTML editing applications such as FrontPage and DreamWeaver. We can set up an online mail form, shopping cart, or any other web site tool or service.

Training Services:
We provide all types of computer training services for individuals and groups. We are proud to be providing computer related presentations at the many of the local Public Libraries such as Webster, Penfield, Fairport, Brighton, and Macedon. See the reverse side of this flyer for complete details on these courses.

IT Consulting:
We provide all types of Information Technology and IT Project Management services, including planning, implementation, support, and management services. We provide assistance for computer upgrades, network management, web site management, Customer Relations Management (CRM), Technical Support and Help Desk management. We can assist you with upgrades and/or migrations of infrastructure, including desktop operating systems.

Ebay Auction Services:
We provide assistance with developing EBay auctions for your company or for you as an individual. EBay provides a great opportunity for you not only to sell your items, but you can gain exposure for your company and/your products as well. Let us show you how easy it is to start selling on EBay. We also assist you with online payment services such as PayPal.

Customer Care:
We provide web based customer support and customer care consulting services. We can assist you with developing your own tools, or provide you with purchasing assistance to buy pre-existing software applications available. We have experience with Right Now Technologies CRM package, and can help you install, administer, upgrade, improve, or manage your customer support site.

Rates:
We understand you want quality work at a reasonable rate, and it is our goal to provide competitive rates for both on-site consulting as well as in-shop services.
• Hourly billing in 15 minute increments, with a 1 hour minimum. Call for our most current rates.
• We have low commercial rates for business customers, residential rates for home users, and discounts for senior citizens.
• Ask about our special coupon offers available for new customers as well as for referrals. Also check the local newspaper for special coupons.