A Computer Tune-up includes the following: Blowing out dust and debris from the cooling fans; check hard drive space; check memory usage; review start-up menu items ; Disk Cleanup; Check anti-virus status; determine if any updates are required.
A Computer Clean-up includes the above Tune-Up items as well as the following items: Update and run anti-virus scans; Install Clean-up Tools and Remote Access Tools; Windows and Microsoft Updates; Update Adobe Reader, Flash and Shockwave; Update Java; install Mozilla Firefox; update Apple products; perform hard drive defragmentation.
A Virus Removal includes the above Clean-Up items as well as the following: Remove drive and run extensive virus scans from our service computer looking for viruses, spyware, and root-kits. Run hard drive diagnostics program to determine health of the drive. Rerun the Clean-Up process again.
BASIC BENCH FEE:
The following services qualify for the Basic Bench Fee: Software installation; Memory installation; any internal or external component installation (which includes but is not limited to hard drives, video cards, sound cards, modems, etc.).
ADVANCED BENCH FEE:
The following services qualify for the Advanced Bench Fee: PC setup & configuration: Printer or peripheral installation & configuration; External hard drive installation & backup configuration; Data Backup; Data Restore; Data Migration; System Image for backup purposes.
Install or upgrade any Windows Operating System on a single PC. Must be an original, genuine Windows OS version and must include the original disk and license key (or Certificate or Authenticity).
CUSTOM BENCH FEE:
Any service not listed above or any service that requires customized level of support.
EXPRESS SERVICE FEE:
We understand that your computer is often critical to your daily work and we offer Express, which means your PC will be re-prioritized as the next one in line for our technician to work on.
NOTE: Computer Works Pro, Inc. is not responsible for lost data. Please ensure that you have backed up your important data prior to any service. Data Backup, Data Recovery and Data Migration services are available for an additional fee.